Sundial Games
Leidseplein 26, 1017 PT Amsterdam, Netherlands
Phone: +31203086522
Email: info@sundial-games.com
Privacy Policy
Last updated: December 3, 2025
At Sundial Games, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website and services. We are committed to transparency and giving you control over your data.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you:
- • Fill out contact forms on our website, including your name, email address, and any messages you send
- • Subscribe to our newsletters or marketing communications
- • Participate in surveys, promotions, or feedback requests
- • Create an account or register for our services
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • Device information such as browser type, operating system, and device identifiers
- • Usage data including pages visited, time spent on pages, and navigation paths
- • IP address and approximate geographic location
- • Referring website URLs and search terms used to find our site
Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze website performance. For detailed information about our cookie practices, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
Providing Services
To respond to your inquiries, process your requests, and deliver the services you've requested from us.
Communication
To send you updates, newsletters, marketing materials, and important notices about our services (you can opt out at any time).
Website Improvement
To analyze how visitors use our website, identify areas for improvement, and optimize user experience.
Security and Fraud Prevention
To protect our website, detect fraudulent activity, and ensure the security of our systems and users.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to enforce our terms and policies.
Legal Basis for Processing
Under EU data protection law (GDPR), we process your personal data based on:
- • Consent: When you provide explicit consent for specific processing activities
- • Contractual Necessity: When processing is necessary to fulfill our obligations under a contract with you
- • Legitimate Interests: When we have legitimate business interests that don't override your privacy rights
- • Legal Obligation: When required by law or regulation
How We Share Your Information
We do not sell your personal information. We may share your data with:
- • Service Providers: Third-party companies that help us operate our website, conduct business, or provide services on our behalf (such as hosting providers, analytics services, and email platforms)
- • Business Partners: With your consent, we may share information with partners who offer complementary services
- • Legal Requirements: When required by law, legal process, or to protect our rights and safety
- • Business Transfers: In connection with a merger, acquisition, or sale of assets
All third parties we work with are required to maintain appropriate security measures and use your data only for specified purposes.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data:
- • Encryption: We use SSL/TLS encryption for data transmission and secure storage methods
- • Access Controls: Limited access to personal data based on job responsibilities and need-to-know basis
- • Regular Security Audits: Periodic reviews and updates of our security practices
- • Incident Response: Procedures in place to detect, respond to, and notify about data breaches
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account credentials.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data and purpose:
- • Contact form submissions: up to 3 years or until you request deletion
- • Analytics data: up to 26 months
- • Marketing data: until you unsubscribe or request deletion
- • Legal and accounting records: as required by applicable law (typically 7 years)
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data in certain circumstances
Right to Restrict Processing
Request limitation of how we process your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent
Withdraw consent at any time where we rely on consent for processing
Right to Lodge a Complaint
File a complaint with your local data protection authority
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframes required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
International Data Transfers
As we are based in the Netherlands and operate within the European Union, your data is primarily stored and processed within the EEA. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a prominent notice on our website or sending you an email. The "Last updated" date at the top of this policy indicates when it was last revised.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Sundial Games
Leidseplein 26, 1017 PT Amsterdam, Netherlands
Email: info@sundial-games.com
Phone: +31203086522